Building Procurement & Commercial Capability
The Client
Their Challenge
They had been working with Total Negotiation Group over several years and wanted to continue strengthening procurement and commercial capability across the organisation.
Operating within strict regulatory and governance frameworks, teams needed to negotiate effectively while maintaining consistency, control and strong internal alignment.
The client’s priority was to build confidence and capability across senior stakeholders and delivery teams, while establishing a shared commercial mindset that could be applied consistently across the business.
Objectives of the engagement
Alongside improving procurement and commercial negotiation capability, they wanted to create common language, frameworks and behaviours across functions and seniority levels.
It was important that teams could balance commercial outcomes with governance requirements, improve stakeholder collaboration and apply insight‑led thinking to real‑world commercial challenges.
The solution
Total Negotiation Group delivered a series of tailored procurement and commercial capability programmes, underpinned by insights‑led diagnostics to focus effort where it would have the greatest impact.
Programmes were adapted specifically for financial services audiences and included executive‑level workshops, face‑to‑face and virtual delivery, and targeted coaching. This has included Stakeholder Collaboration and Engagement, Insights Profiling, Commercial Awareness and Procurement Negotiation.
Outcome
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Strong engagement from senior leaders and delivery teams across the organisation.
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Improved confidence, consistency and commercial capability within a regulated environment.
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Ongoing, repeat engagement across multiple teams and programmes.
Future
About the author
Total Negotiation Group
