See how we've helped banking and financial services teams build lasting commercial and negotiation capability.
This client has engaged TNG over multiple years to strengthen procurement and commercial capability across the organisation.
Operating in a highly regulated environment, their teams needed to negotiate effectively while maintaining governance, consistency and strong internal alignment.
The priority: build confidence, capability and a shared commercial mindset across senior stakeholders and delivery teams.
A series of tailored programmes, underpinned by insights-led diagnostics that focused effort where it would have the greatest impact.
Adapted specifically for FS audiences - executive workshops, face-to-face and virtual delivery, and targeted coaching across stakeholder engagement, insights profiling, commercial awareness and procurement negotiation.
Well received by senior leaders, the work has led to repeat engagement across multiple teams, with support set to continue into 2026.
Read the full case study →This client's global markets business supports trading, financing and risk management for corporate and institutional clients, with front-line teams engaging daily across areas such as Utilities, Infrastructure, Corporate Financing and FX.
Teams were often reactive rather than proactive, with inconsistent preparation and limited stakeholder mapping ahead of client conversations - making it harder to be seen as a strategic partner rather than just a service provider.
The priority: a consistent, structured approach that helped teams create client demand and build senior-level confidence while staying authentic.
TNG built a bespoke Trade/Deal Optimisation Framework, guiding teams through five stages of the client conversation and underpinned by questioning, influencing, stakeholder management and interpersonal skills.
Delivered through face-to-face workshops with front-line sales teams and their line managers, across teams working with clients in Utilities, Infrastructure, Corporate Financing and FX.
Feedback from managers and senior leadership was consistently positive, with teams gaining a shared framework and stronger confidence to proactively create and progress client opportunities.
Read the full case study →Prefer to skip the form? Grab a slot directly in my calendar and let's talk through your team's commercial challenge.
Under volatile markets, tighter regulation and rising competition for both consumer and corporate spend, financial institutions can't afford to give value away. TNG builds the capability your commercial teams need to protect margin and negotiate with confidence.
The forces reshaping the sector all point the same way - towards eroded margin and harder conversations. Capability is the defence.
Ongoing global instability is driving cost pressures and squeezing the room teams have to hold their position.
Good commercial people are in short supply, just as the expectation to develop and retain them grows.
The FCA agenda keeps moving - from GDPR to Consumer Duty to redress - raising the bar on how value is created and defended.
Greater competition for both consumer and corporate spend leaves less margin for error in every commercial conversation.
TNG helps your teams stop discounting and start negotiating effectively.
Most lost margin traces back to five recurring behaviours. We diagnose where yours is leaking, then build the capability to fix it.
Every programme is built around your teams' real, live deals and your organisation's must-wins - delivered by senior commercial experts, not actors or trainers.
We take time to understand your organisational needs and your teams' "must-wins".
Each delegate completes self-directed learning, mapping where they are now against the desired outcome.
Virtual or classroom delivery in a multi-facilitator environment, focused on live deals.
1:1 coaching over 12 months, soon supported by Partner+, our AI negotiation agent.
Partner+ will be your teams' intelligent negotiation partner - analysing counterparts, surfacing risks and giving real-time guidance to plan smarter, negotiate stronger and capture more value.
Tell us about your commercial challenge. One of our Financial Services experts will be in touch within 24 hours.
